Frequently Asked Questions

Everything you need to know about sizing, orders, and how ShapeHerUp works.

1. How do I choose the right size?

Use our size guide to find your best fit. If you’re between sizes, choose a tighter fit for more shaping or a slightly relaxed fit for everyday comfort.

2. Will the shapewear feel too tight?

No. ShapeHerUp is designed for gentle support, not extreme compression. It should feel secure and comfortable, not restrictive.

3. Can I wear ShapeHerUp all day?

Yes. Our breathable, flexible fabrics are made for long hours of wear without discomfort.

4. Will it be visible under clothes?

No. The seamless design creates a smooth, invisible finish under dresses, jeans, and tops.

5. Does it roll down or shift during the day?

Our pieces are designed to stay in place and move with your body, minimizing rolling or shifting.

6. What if I order the wrong size?

You can request an exchange based on our return policy. Contact us, and we’ll help you find the right fit.

7. How long does shipping take?

Orders are typically processed within 1–3 business days, with delivery taking around 5–10 business days depending on your location.

8. How can I track my order?

Once your order ships, you’ll receive a tracking link via email to monitor your delivery.

9. How should I wash and care for my shapewear?

We recommend hand washing in cold water and air drying to maintain its shape and elasticity.

10. How can I contact support?

You can reach us anytime through contact us.