Shipping & Returns

Shipping Policy

We’re committed to getting your order to you quickly and safely.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times:

1. Standard Shipping: 5–10 business days

2. Express Shipping: 2–5 business days (if available at checkout)

Delivery times may vary depending on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Returns & Exchanges

We want you to feel confident and comfortable in every purchase.

Return Eligibility

You may request a return or exchange if:

1. The item is unused, unworn, and in original condition

2. All original tags and packaging are intact

3. The return request is made within 7 days of delivery

For hygiene reasons, we cannot accept returns on items that have been worn or altered.

How to Start a Return

1. Email our support team at [your support email] with your order number

2. Our team will review and provide return instructions

3. Ship the item back to the provided return address

Please note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges

Need a different size? No problem.

1. Follow the same return process

2. Mention the size you want in your request

3. Once approved, we’ll guide you through the exchange process

Refunds

Once we receive and inspect your return:

1. Refunds are processed within 5–7 business days

2. The amount will be credited to your original payment method

Shipping fees (if any) are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos. We’ll make it right as quickly as possible.

Need Help?

If you have any questions about shipping or returns, feel free to reach out to us at:
[your support email]